BTA Solutions is seeking a detail-oriented and customer-focused Delivery Specialist to join our team.
As a White Glove Delivery Specialist, you will be responsible for providing exceptional delivery services with the utmost care and attention to detail.
Responsibilities:
* Handle the delivery of high-value and delicate items, ensuring they are transported and handled with the highest level of care
* Coordinate with customers to schedule deliveries and confirm specific requirements or preferences
* Inspect items before delivery to ensure they are in pristine condition and meet quality standards
* Safely and efficiently load and unload items from the delivery vehicle, utilizing proper lifting and handling techniques
* Assemble and install items at customer locations, following manufacturer guidelines and ensuring proper functionality
* Provide a white glove experience to customers, demonstrating professionalism, courtesy, and exceptional customer service
* Communicate effectively with customers, addressing any concerns or questions they may have during the delivery process
* Maintain accurate delivery records, including signatures, delivery times, and any relevant notes or documentation
* Collaborate with internal teams to coordinate logistics, resolve issues, and ensure a seamless delivery process
* Adhere to safety regulations and company policies to ensure a safe working environment
Requirements:
* Prior experience as a White Glove Delivery Specialist or in a similar role preferred
* Excellent attention to detail and the ability to handle fragile and valuable items with care
* Strong customer service and communication skills to interact professionally with customers
* Physical stamina and strength to lift and move heavy items and perform physical tasks as required (able to assist in carrying up to 250lbs)
* Experience driving 26-foot box trucks
* CDL Preferred but not required
* Ability to follow delivery instructions, installation guidelines, and safety protocols
* Familiarity with using technology such as GPS navigation and delivery tracking systems
* Valid driver's license and a clean driving record
* Ability to work independently and as part of a team, depending on the situation
* Shift ranges between 8-10 hours in length
If you have a passion for providing exceptional customer experiences and have the necessary skills to handle delicate and valuable items, we invite you to apply for the White Glove Delivery Specialist position.
Join our team and be part of our commitment to excellence.
Job Types: Contract, Full-time
Day range:
* Every weekend
* Monday to Friday
Experience level:
* Under 1 year
Ability to commute/relocate:
* Toledo, OH: Reliably commute or planning to relocate before starting work (Required)
Language:
* English
Shift availability:
* Day Shift (Required)
Work Location: In person
Job Type: Full-time
Pay: $200.
00 per day
Schedule:
* 10 hour shift
* 8 hour shift
Ability to commute/relocate:
* Detroit, MI: Reliably commute or planning to relocate before starting work (Required)
Experience:
* Commercial driving: 1 year (Preferred)
Shift availability:
* Day Shift (Required)
Work Location: In person