Route Driver

*Schedule: Tue-Fri* *Pay starting: $60K + Quarterly Bonuses Opportunity * *Job Description* *COMPANY OVERVIEW* Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market.
ImageFirst’s 80+ locations nationwide serve over 20,000 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with our customers to better manage linen inventory.
With a customer retention rate of over 97%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: Their Comfort Care gowns product line increases patients’ favorable perception of a facility by more than 50%.
*WHAT YOU’LL DO* This is a Service / Existing Account Growth oriented position requiring the employee to establish, maintain and build strong customer relationships through responsive and creative sales and service strategies.
To grow existing customer business through sales and retention programs, to provide prompt, effective solutions to customer needs, to maximize route revenue through improved time management and upgraded product mix, to maximize contract terms by identifying changes in programs that require updated paperwork and to be ImageFIRST’s “face” to our customers and potential customers.
*Primary Job Responsibilities:* * *Route*: Manage route to maximize efficiency, productivity and revenue: operate company equipment safely and responsibly, comply with applicable rules and regulations relating to safety and operation of commercial motor vehicles.
* Product Management: load outs, inventories, quality-stains/damage, tape changes * Product Knowledge: pricing, codes, colors, sizing, changes/quantities, availability, product application * Load truck: organization, night before service, invoices, check rails, count-by-man, linen control sheet, maintain route books * Unload Truck: check-in (repairs, disco, NOG, Spot Light, Bio), empty, soiled sort, pockets * Account appearance: organization of rails, hanger racks, plastic, wet bags, posters and repaid bags * Truck Maintenance: timely communication of repairs, PM, accidents * Paperwork: work order preparation and follow-up, invoice accuracy (NOG billing), credits, collection requirements * *Sales*: Increase account revenue by selling additional products and services, successfully complete sales programs, develop and implement strategies to identify new business opportunities.
Meet or exceed sales objectives * *Customer Relationships*: Handle all administrative aspects of sales, identify and resolve customer concerns, ensure customer satisfaction with company products and services, develop positive relationships with principal customer contacts, maintain enthusiastic and professional attitude and maximize customer contract term.
* *Support: *Promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.
*Required Competencies* * Ability to lift 25 pounds on a frequent basis * Ability to drive commercial motor vehicle for up to 10 hours on a daily basis * High School Diploma or equivalent * Valid Driver’s License and Excellent Driving Record * Sense of direction/knowledge of area * Professional Appearance * Exceptional customer Service skills * Must have good communication skills *BENEFITS* * Weekly Pay * Medical, Dental, Vision * 401k (match) * Emergency Loans * Referral Program * Tuition Reimbursement * Company cell phone * Paid Vacation Package _*ImageFirst employees are required to*_: * Be Respectful: Value all we come in contact * Be Honest: Be guided by truthfulness in all we do * Be Safe: Keep ourselves and those around us safe * Be Remarkable EOE / Drug Free Work Place Job Type: Full-time Pay: From $60,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Day range: * No weekends Shift: * 10 hour shift Education: * High school or equivalent (Preferred) Experience: * Customer Service: 1 year (Required) Ability to Relocate: * Livonia, MI: Relocate before starting work (Required) Work Location: On the road