Registrar at Detroit Merit Academy

SUMMARY: The Enrollment Registrar is accountable for the organization and daily functioning of student enrollment management, student data information system, and compliance with People Services requirements.
Because of the ongoing duties associated with the Enrollment process and the web-based Student Information System, full-time work hours must be carried throughout the entire year.
COMPANY INFORMATION: National Heritage Academies (NHA) partners with communities to build and operate public charter schools.
Founded in 1995, today NHA has over 100 schools in nine states, serving more than 60,000 students in kindergarten through 12th grade.
Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life.
In fact, a majority of our schools consistently outperform their local district on the state test.
According to the Center for Research Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators.
In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them.
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Together we impact a life.
DUTIES AND RESPONSIBILITIES: The Enrollment Registrar are divided into three Areas of Responsibility (AOR).
These three AOR’s are Enrollment Management, People Services Compliance and General Compliance.
Other responsibilities may be assigned.
These duties are not inclusive but represent the AORs that the Registrar is accountable for.
As the position of Registrar is critical for the efficient and effective operation of these administrative duties, it is essential that this individual participate in and drive continuous improvement in both personal development and processes, including attendance at training provided at the Service Center, regionally and online.
The Registrar will support an office environment that is professional, customer service oriented and supportive to visitors, parents, and students.
Answer phones, direct questions and inquiries and provide any and all enrollment information to parents interested in the school.
Enrollment Management: Maintain, in accordance with state law, student permanent record files, withdrawals, student records requests and re-enrollment information.
Ensure that the New Student Enrollment process is run in a timely, complete, and accurate manner including: Application entry, Follow-up/correspondence/communication.
Lottery preparation and execution.
Documentation.
Cumulative file updates/maintenance/security.
Maintain required records in Student Information System to ensure compliance with state, federal, authorizer, and National Heritage Academies’ standards including: Attendance records for all students.
Current Parent/Household information.
Current Emergency Contact information.
Collection and management of required forms.
Management of all First Day / Count Day processes and requirements.
People Services Compliance: Forward pertinent personnel documents to People Services at National Heritage Academies Service Center, and maintain free-flowing communication with People Services.
Maintain a current and active list of substitute teachers, manage scheduling and the substitute management system, and reconcile the substitute hours.
General Compliance: Collect AF, HLQ and SRQ forms, alerting school liaisons of any qualifying students.
Ensure all parents fill out a Free & Reduced lunch form each year.
State immunization reporting.
Misc.
Responsibilities: Verbal and written communication skills are critical for this role.
Manage the proof reading of communication that goes out from the school, create memos, email blasts and newsletters as part of the main office communication.
Front line when families come in for tours or information and must be articulate in verbal skills both in person and on the phone.
Occasional travel required.
QUALIFICATIONS: Possess an Associate degree and/or 2-4 years experience in Office Lead or School Administrative position.
Proficient with Microsoft Office products.
No certificates or license needed.
Additionally, the individual must be proficient on PC and basic MS Office programs.
This individual must be able to multi-task, highly organized, detailed-oriented.
This individual must also create and maintain a customer-focused atmosphere within the administrative functions.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Respond to common inquiries or complaints from parents.
Communicate and work effectively with Students, Parents, Principal and Teachers.
Apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Define problems, collect data, establish facts, and draw valid conclusions.
Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
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National Heritage Academies is an equal opportunity employer.