Academic Services Officer II

Academic Services Officer II Wayne State University is searching for an experienced Academic Services Officer II at its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education.
Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential functions (job duties): Job Purpose: The University Advising Center seeks an Academic Advisor II to join its dedicated team of professionals.
We deliver high quality, student centered and culturally responsive support to students.
The successful candidate’s primary responsibility will be to support the academic needs of pre-health students from onboarding through the pre-requisite and professional school application process.
Essential Functions: The advisor is responsible for assisting students with navigating the transition to Wayne State including advising/registration support during first-year and transfer orientation, one-on-one advising and group advising for multiple pre-health curriculums, helping students assess their academic and personal needs, and making appropriate referrals as needed.
This position will assist students exploring alternative career pathways when needed.
Create a welcoming environment of support and belonging.
Assist students with navigating pre-health curriculums and the co-curricular requirements for application to professional programs.
Help student balance life commitments with school and navigating the educational process.
Continuous support for pre-professional students including one-on-one advising, group advising, and topic-specific workshops.
Provide additional support for students who are in academic distress and create a plan for academic recovery.
Provide additional support for career changers who need to explore other academic and career opportunities.
As part of the Pre-Med and Health Science Team, help create and coordinate programs, information sessions, and open houses that support the unique needs of pre-professional students.
Support the unit with New Student Orientation (transfer and FTIAC) duties including scheduling, training, and presentation content.
Make referrals to student support offices as needed.
Keep detailed notes in student tracking system.
Participate in strategic planning focused on pre-professional students.
Additional responsibilities as assigned.
Unique duties: Qualifications: Master’s Degree in Higher Ed.
Leadership, Student Personnel Services, or related field preferred.
Minimum of three years working in higher education.
Excellent interpersonal, oral and written communication skills.
Ability to collaborate as needed.
Experience working with diverse populations.
Ability to manage priorities effectively and meet deadlines.
Experience advocating student needs, goals, and concerns with colleagues to create an environment of thriving and persistence.
Strong desire to promote educational achievement.
Competence in decision making, organization and time management skills with a high attention to detail.
Ability to work occasional evening and weekend hours.
Excellent computer skills and the ability to adapt to new software programs and online resources.
Preferred qualifications: School/College/Division: H92 - Student Affairs Primary department: H9244 - University Advising Center Employment type: Regular Employee Job type: Full Time Job category: Academic/Faculty Funding/salary information: Compensation type: Annual Salary Hourly rate: Salary minimum: Salary hire maximum: Working conditions: Normal Office Environment Job openings: Number of openings: 1 Reposted position: No Reposted reason: None (New Requisition) Prior posting/requisition number: Background check requirements: University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work.
If you are offered employment, the university will inform you if a background check is required.
Equal employment opportunity statement: Wayne State University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
The university encourages applications from women, people of color and other underrepresented people.
Wayne State is an affirmative action/equal opportunity employer.