*ESSENTIAL FUNCTIONS:*
• Assist students when applying for financial aid during the enrollment process; also assisting students with re-application and maintenance of funding throughout their program.
• Provide information and resources to students regarding financial aid program requirements and procedures.
• Evaluate documented financial need and all documentation submitted by students.
• Review financial aid applications and forms completed.
Review for completeness, accuracy, then verify information reported on student applications to determine eligibility for awards, and process.
• Ensure that all necessary documents are entered and processed using the institution’s financial aid management software and contracted servicers.
• Assist in follow-up of students’ institutional loan or financing plan payments.
• Assist in answering phones, directing calls, and other administrative support when necessary.
• Demonstrate integrity, ethical behavior in working with confidential information and maintain a high level of confidentiality.
Abide by Federal and institutional code of conduct.
• Apply the rules of and comply with federal, state, and institutional regulations governing student financial aid.
• Maintain current working knowledge of guidelines/regulations related to job responsibilities.
• Maintain a close working relationship with Enrollment Services, Education department, and other school personnel.
• Participate in all financial aid training, meetings, and events as assigned.
• Provide exemplary customer service by going the extra mile for the customer.
• All other duties as assigned.
Job Type: Full-time
Pay: $38,458.
89 - $44,200.
00 per year
Schedule:
* 8 hour shift
* Monday to Friday
Ability to Relocate:
* Taylor, MI: Relocate before starting work (Required)
Work Location: In person
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